Manufacturer of Pellet Stoves and Wood Stoves
For More Than 25 Years
At ORCHEL, the company that manufactures your stove, our sales and technical teams have more than 25 years of experience in fireplace technology. Our distributors are highly experienced when it comes to commissioning and servicing wood heating systems. They have all obtained the French “QUALIBOIS” quality label awarded to qualified installers of wood heating units for domestic use. We guarantee that you will get THE best quality available on the stove installation market, a pledge of trust to our customers.
All our resellers receive technical training at our site in SAINT-YORRE. Our technical department goes into the most minute details to provide them with all the know-how they require to perform efficient and earnest work. All our resellers are qualified to perform the installation and maintenance of your appliance, and also give you the assurance that it’s done under the best possible conditions.
The “Qualibois” label is a quality guarantee for French professionals qualified to install wood heating appliances for homes.
Our distributors’ Qualibois qualification guarantees the following advantages for you:
- Advice and assistance on your Forest wood pellet heating system
Professional expertise acquired on our premises (training, experience)
Legal guarantees that explicitly cover all activities and work carried out
Transparency and information (detailed and comprehensive cost estimate for the entire installation, detailed descriptive invoice, signed certificate to submit if requesting government subsidies)
Installation performed in accordance with applicable professional regulations, standards and legislation
Setup and commissioning of the system or supply of the technical instructions required for the installation and operation of the appliance, as well as all documents pertaining to the warranty conditions and servicing/maintenance of the appliance
Responsive and quality customer service
Qualibois is a Trademark
An official label obtained from the French State and the French Environment and Energy Management Agency (ADEME) acknowledges it as a “recognized environmental guarantor”
It is recommended by the local and regional authorities, the French energy information centers “Espaces Info Energie”, as well as the professional and industrial organizations in the field
It is supported by utility companies (EDF, GDF SUEZ)
It is regularly mentioned in the media as a quality benchmark for consumers.
Unique Entirely French Production